Learn how the Engagement Team can help train your users.
Curious about the TDS Health Customer Engagement Team? We're a new team that proactively equips you with the essential tools and knowledge to effortlessly navigate our offerings. Through our comprehensive customer training initiatives, we aim to empower you with custom marketing materials to promote your subscription, detailed tutorials, and user-friendly guides. Whether you're an experienced user exploring advanced features or a newcomer seeking guidance on the basics, we have customized solutions for you. Discover more about our approach below, and feel free to reach out today for personalized support at engagement@tetondata.com.
At TDS Health, we take immense pride in our commitment to delivering exceptional customer support that transcends conventional service standards. Our promise to you is rooted in a holistic approach, extending beyond mere issue resolution to encompass a comprehensive customer empowerment program.
Our commitment goes beyond reactive support. We are proactive in providing you with the tools and knowledge necessary to navigate our offerings seamlessly. Our customer training initiatives are designed to empower you with in-depth insights, comprehensive tutorials, and user-friendly guides. Whether you're a seasoned user looking to explore advanced features or a newcomer seeking guidance on the basics, we have you covered.
The elements of a successful partnership with TDS Health will entail:
- Access to a collection of our standard administrator or user training materials
- A commitment to providing additional customized training resources, tutorials, and guides to ensure you make the most of our products
- Our TDS Health Marketing Team can provide custom marketing materials to promote your subscription to users
- Collaboration when it comes to customizing product features and offerings, such as alignment with faculty curricula, LMS integration, specialty access methods and more
When you choose TDS Health, you are not just gaining access to a product or service – you are becoming a part of a community that values your success. Our promise is a testament to our unwavering commitment to your satisfaction, ensuring that you feel supported, empowered, and confident throughout your journey with us. Your satisfaction is not just a goal but a priority, and we view each interaction as an opportunity to enhance your overall experience.